Your use of WP Tango services constitutes acceptance of this policy. This AUP supplements our Terms of Service and is enforceable under that agreement.
Purpose
This policy aims to protect the integrity, reliability, and quality of service for all users by identifying unacceptable practices. The AUP also ensures compliance with applicable laws and encourages responsible resource use among clients.
Prohibited Activities
Users must not engage in any of the following activities while using WP Tango services:
- Illegal Activities: Hosting or promoting illegal content, services, or activities, including but not limited to hacking, phishing, drug trafficking, pirated software, distribution of malware, illegal gambling, money laundering, terrorism financing, or violation of any export-control or sanctions regime.
- Resource Abuse: Using disproportionate server resources (CPU, memory, disk I/O) in a way that impacts server stability or degrades performance for others. Examples include intensive cron jobs, poorly optimized code, or scripts causing excessive background processes. WP Tango is the sole judge of what constitutes disproportionate or abusive use.
- Spam and Mass Messaging: Sending unsolicited email campaigns, bulk marketing, or SMS/text spam. WP Tango prohibits the operation of any open mail relay or mailing list without confirmed double opt-in mechanisms, complete suppression-list management, and full CAN-SPAM, CASL, and GDPR compliance.
- Denial of Service (DoS): Participating in or initiating any DoS or DDoS activity, either directly or via third-party tools.
- Infringing Content: Distributing or hosting copyrighted materials, music, video, or other protected content without valid authorization. DMCA requests will be honored in accordance with U.S. law.
- Security Violations: Attempting to access systems, accounts, or data without authorization. Scanning, brute-force attempts, or port probing WP Tango or third-party infrastructure is strictly prohibited. Independent security research, penetration testing, vulnerability scanning, or load testing against WP Tango infrastructure requires prior written authorization from WP Tango.
- Fraud, Phishing, and Deception: Creating or operating deceptive websites, fake storefronts, phishing campaigns, or impersonating legitimate businesses.
- Child Exploitation or Abuse: Hosting or linking to any content that involves the exploitation, abuse, or sexualized depiction of minors (CSAM). Such content will result in immediate termination without notice and mandatory reporting to NCMEC and applicable law enforcement.
- Hate Speech and Violence: Promoting hate-based material or inciting violence toward individuals or groups based on race, religion, gender, sexual orientation, or nationality.
- Cryptocurrency Mining and High-Risk Workloads: Cryptocurrency mining, blockchain validators, distributed compute networks, public proxy/VPN exit nodes, Tor exit relays, or any workload designed primarily to consume compute or bandwidth resources rather than to serve a legitimate website.
- Malicious or Insecure Software: Knowingly running nulled, pirated, backdoored, or end-of-life software, themes, or plugins; or any code intended to evade WP Tango's security, monitoring, billing, or rate-limiting systems.
Content Guidelines
Users are responsible for any and all content stored or published on WP Tango's platform. Content must adhere to these criteria:
- Be lawful and not infringe upon any applicable law or regulation.
- Be free of unlicensed copyrighted material unless it qualifies under fair use or explicit permission is granted.
- Include appropriate content warnings where necessary, particularly for adult or sensitive material.
- Not include hate speech, incitement of violence, or threats of harm to individuals or institutions.
Fair Use and Bandwidth Policy
WP Tango offers unmetered bandwidth to all hosting clients; however, usage must remain within reasonable limits typical of the client's hosting plan tier. Fair use ensures equal resource availability for all customers. Examples of bandwidth abuse include:
- Serving non-website-related files (e.g., personal file repositories or video distribution hubs).
- Bypassing caching or forcing excessive dynamic generation of pages.
- Operating media streaming servers, P2P applications, or file-sharing platforms.
Accounts exceeding reasonable use may be subject to bandwidth shaping, resource throttling, or upgrade requirements. WP Tango reserves the right to define what constitutes "excessive" or "abusive" based on overall system health and peer usage comparisons.
Monitoring and Enforcement
WP Tango continuously monitors system metrics to ensure service quality. If violations are suspected, actions may include but are not limited to:
- Issuing a warning with a required remediation timeline.
- Suspending or limiting access to specific functionality or resources.
- Disabling network access or traffic temporarily.
- Terminating service contracts for repeated or egregious violations.
Clients found in breach of the AUP will be given an opportunity to address issues unless security or service stability is at immediate risk. In emergency cases, WP Tango may act without prior notice.
Enforcement actions are taken at WP Tango's sole discretion, are non-appealable except as expressly described herein, and do not entitle the affected client to any refund of prepaid fees, service credit, or other compensation. WP Tango shall not be liable for any loss, damage, business interruption, or data unavailability arising from a good-faith enforcement action under this Policy.
You agree to reimburse WP Tango for all reasonable costs (including engineering time, abuse-investigation fees, third-party charges, and legal fees) incurred as a direct or indirect result of your violation of this Policy.
Security Cooperation
WP Tango works with hosting and anti-abuse coalitions globally. In the event of malicious activity traced to a client environment, we may notify upstream providers, law enforcement, or domain registrars where legally compelled or ethically necessary.
Preservation and Disclosure of Records
WP Tango may, without notice, preserve, access, copy, and disclose any account information, Content, traffic logs, or related records to (i) comply with applicable law, regulation, legal process, or governmental request; (ii) enforce this Policy or our Terms of Service, including investigation of potential violations; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; or (iv) protect the rights, property, or safety of WP Tango, its customers, or the public. You waive any objection or claim against WP Tango arising from such preservation, access, or disclosure.
Indemnification
You agree to indemnify, defend, and hold harmless WP Tango, its affiliates, officers, employees, and contractors from and against any claims, damages, liabilities, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of this Policy, your Content, or any third-party complaint, abuse report, takedown request, or government inquiry directed at activity originating from your Account.
No Waiver; Cumulative Remedies
WP Tango's failure to enforce any provision of this Policy in a particular instance shall not constitute a waiver of our right to enforce it in any other instance. The remedies described in this Policy are in addition to, and not in lieu of, any other remedies available to WP Tango at law or in equity, all of which are expressly reserved.
Reporting Violations
Suspected AUP violations can be reported by emailing support@wptango.com. Reports must include the affected domain, type of abuse, and any relevant logs or screenshots. WP Tango does not tolerate retaliatory or false claims submitted in bad faith.
Policy Updates
This Acceptable Use Policy may be revised at any time. Updated policies will be posted on the WP Tango website and become effective immediately upon publication. Continued use of Services implies acceptance of the revised policy.
Conclusion
By using WP Tango's Services, you agree to comply with this Acceptable Use Policy. Violations may result in immediate suspension, service downgrade, or account termination. WP Tango strives to maintain a secure and fair hosting environment and appreciates your cooperation in doing so.

